Introduction of the Job

Computer technicians are becoming increasingly important as the business, educational, and what is sectors are all becoming more dependent on the establishment, and maintenance of computers and software. Computer technicians holds a variety of responsibilities such as getting work done in a repair center to service damaged or substandard computers and software and getting work done in an assembly line to build ניר נגר computers and hardware components. They can also act on a help desk to assist customers through email, phone calls or real-time online support with their computer or software issues. There positions require the ability to troubleshoot issues regarding hardware, software, os’s and other external peripherals such as printers.

Key Responsibilities

Help desk based computer technicians are responsible for assisting customers with whatever questions they may have regarding computer platforms and software that are supported by the employer. Computer technicians must therefore be trained and familiar with all facets of the products their employer supports in order to assist customers accurately, effectively and quickly. They are getting work done in repair centers are responsible for installing, maintaining, and repairing software and hardware components. Regarding substandard hardware and external computer components, he or she must be able to detect the explanation for the problem through testing and other diagnostic procedures prior to repairing or replacing the substandard components. He or she may also be responsible for related with the substandard component’s vendor directly if the repair requires information or parts from the vendor. They are getting work done in repair centers may also assist customers by updating software and troubleshooting problems with applications.

Level of Education Required

Typically, an associate at work degree from a technical or employment school is required to be a computer technician getting work done in a repair center. Community and jr colleges also often offer associate degrees in computer science. Further certification can also be acquired and are a good idea when initially looking for employment or trying to move up in the pay scale. For those getting work done in a help desk environment, a college degree may not be required but extensive familiarity with pcs and programs supported by the employer is essential. Many companies may offer certification programs for specialized areas of help desk support.

Career Path

They can move up the corporate in pay scale by obtaining degrees and certification in specialized areas of computers and software repair and specific areas of support certification. The more experience and knowledge a computer technician has in the field the more desirable they will be to an employer. Furthermore, if a computer technician wishes to advance along the career path it is crucial that they stay up to date with the fast-paced development within the world of computer technology.